Managed IT Services

Fewer worries about IT. More energy for your business.

It’s one of the most critical, interconnected systems in your business. With so many things that can go wrong with IT infrastructure, one of the best ways to protect your people—and your productivity—from glitches and downtime is partnering with ComTec. From Virtual Private Networks, to disaster recovery, to desktop repair and upgrades, our team is ready to help, allowing you to concentrate on what you do best.

DELL Partner, Managed IT servicesMicrosoft partnerSonic wallBarracudaStorage Craft partnersophos

Experienced. Progressive. Proven.

Our professionals have backgrounds in a broad range of industries, so they understand the unique needs of IT across many types of business. They stay abreast of new technologies and watch for proven processes that could benefit your business.

Expert support. Peace of mind.

With a ComTec Managed Services Agreement, we can help you avoid staffing gaps and adapt based on situational needs. You get uninterrupted support and access to expert, up-to-speed technicians.

Software and equipment that works

We make it our business to know the latest in technology and services on the market, and we bring those high standards to your business, to save you time and money spent seeking new solutions.

Network Assessments

Get a clear picture of your current network infrastructure. Understand the capabilities and shortcomings of your existing network and what is recommended to improve them.

Deep understanding of how to put mobile computing to work

Mobile computing can improve flexibility—and productivity—for your workforce because it securely extends network resources to end users. Your employees can access information the same way they do from your private network, from another facility, or from anywhere across the globe.

Managed IT Services

ComTec’s managed IT services will help free you from time-consuming IT tasks, including strategic planning, 24/7 performance monitoring, and support. We’re here to relieve you from everyday IT issues so that you can put your focus where it belongs. We’ll handle everything from database administration, to backup and disaster recovery, to information storage, to your wireless network, and everything in between.

managed IT services

The Executive Report in our Managed IT Services package is one of the most powerful tools at your disposal. It bundles all of the services and gives you a high-level overview of your IT activities for a certain period, creating an at-a-glance summary of important metrics. Through our Managed IT Services, your organization will receive a regular scorecard, showcasing areas in which your IT has improved and areas that still need our attention.

 

Information systems that improve quoting, productivity, and profitability

These pros may work for us. But they answer to you.

The beauty of ComTec’s Managed IT Services? Seamless simplicity. Sometimes you’re looking for more than a quick fix. Offloading the responsibility of your IT infrastructure to our team can save you time, resources, and headaches. Our team is as accountable to you as if they were on staff—with none of the added costs or responsibilities to weigh you down. You get 24/7 support, proven, quality products, efficient use of your budget, and highly reliable IT. Our Managed IT Services Agreements may be just what you need to get IT off your mind, so you can focus on what you do best. On top of typical IT support, we offer cloud server hosting, cloud backup, and disaster recovery services.

Fast fixes

Enjoy quicker issue resolution with round-the-clock network monitoring. Our 24/7 monitoring will dramatically shorten the time from problem to resolution, because our technicians always know the health of your network.

Less impact on your business

IT failures can be costly in so many ways. Combining preventive maintenance with remote monitoring lets us minimize failures and their impact on your business.

The right level of service for your needs

We offer three levels:

  • Fully Managed IT Service provides all-inclusive support.
  • Proactive IT Service covers system maintenance and monitoring.
  • Supplemental IT Service provides essential repairs and fixes as needed.

We can even craft a custom service level just for you.

Strategic IT planning

When you partner with ComTec for IT, you have focused, expert staff that’s attentive, strategic, and proactive. We anticipate your needs and work within your budget and timeline.

Program Features

  • 24/7 performance monitoring of all critical network devices
  • Protection against data damage or loss by monitoring your cloud backup solution
  • Anti-virus monitoring and updates for servers and workstations
  • Asset tracking via regular network asset audits
  • Preventive maintenance to optimize network device performance and security
  • Expertise in designing and procuring the right solution for your environment
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