Careers

We are hiring for a service coordinator to be a liaison between ComTec Solutions and client representatives needing services. The service coordinator makes plans for the delivery of service by assigning and managing the tickets/tasks and ensures goals of the service level agreements are met. As the primary contact for our clientele, the Service Coordinator will schedule service calls, investigate client needs, set appointments, and take ownership of the client experience.

The Customer Success Manager (CSM) is the main customer service point of contact for our clients after they have been on boarded for the first 60 days.  The CSM is responsible for selling the wide range of software, hardware, and services that ComTec offers to our clients. On a daily basis the CSM communicates with our clients via phone, email, or in person, helping them obtain quotes, work through customer service issues, and helping them grow their business by better utilizing our solutions.  The CSM meets with assigned clients quarterly to make sure they are getting the most out of their relationship with ComTec in a seamless service experience.

We are seeking experienced Manufacturing experts to deliver software implementations via consulting activities from kickoff to Go-Live, on time, on budget and to the agreed scope, as well as provide ongoing client support.

We are seeking experienced Epicor Support Analysts to join our Enterprise Systems Group to support Manufacturing Analysts, Financial Analysts and Developers, by providing application support and testing during software implementations and conversions, as well as provide ongoing client support.

We are seeking Managed Services Administrators who are highly skilled technical resources that thrive on supporting diverse networks while providing excellent customer service. The Managed Services Administrator is responsible for providing proactive and reactive services to new and existing Managed Services customers in support of their IT infrastructure.

We are seeking Network Administrators to provide proactive and reactive services to new and existing customers in support of their IT infrastructure. The Network Administrator is a highly skilled technical resource that provides onsite and remote support for customers on deployed technologies.

We are seeking Network Engineers to provide proactive and reactive services to new and existing customers in support of their IT infrastructure. The successful candidate will be a highly skilled technical resource that provides onsite and remote support for customers on deployed technologies as well as implementing new technologies, infrastructure upgrades, and project based work.

We are seeking experienced Software Engineers to provide development and customization of the Epicor ERP application. Translate software requirements into workable programming code and maintain and develop programs for use in our customers’ ERP environments.

We are seeking a Cyber Security Engineer to serve as a subject matter expert in many areas of security and is able to describe and document in business terms the impact of security policies, standards, and architecture. This person will play a vital dual role in our organization, with time being spent facilitating our Cybersecurity offering as well as working on network and server-based projects in a  Network Engineering role.  This person will provide security direction to the business and project stakeholders to ensure that security is a key focus for all projects and new business initiatives, as well as technical expertise on assigned clients, tickets, and projects.

We are seeking Network Support Technicians to provide first point of contact for customers requiring support on deployed technologies (e.g.: applications, systems, servers, desktops, and peripherals). The Network Support Technician is the first line of technical support for all inbound customer calls, providing remote assistance or escalating the issue as necessary.

We are seeking experienced Financial experts to deliver software implementations via consulting activities from kickoff to Go-Live, on time, on budget and to the agreed scope, as well as provide ongoing client support.

We are seeking experienced Project Managers to deliver multiple complex concurrent projects (multiple phases, applications, geographies, etc.), on time, on budget and to the agreed upon scope.

We are seeking ERP salespeople that are responsible for selling ERP Software to medium and large businesses and managing sales and pipeline through forecasting, account resource allocation, account strategy and planning. This position participates in the development, presentation and negotiation of sales propositions and resulting contractual agreements.

We are seeking IT salespeople that are responsible for selling a wide range of IT services (including standard time and materials contracts and Managed Services plans) and hardware to medium and large businesses and managing sales and pipeline through forecasting, account resource allocation, account strategy and planning. This position participates in the development, presentation and negotiation of sales propositions and resulting contractual agreements.