IT Support and Infrastructure Management
Win in the digital age with smart IT Infrastructure
Managed IT Services Tailored to Your Business
ComTec offers multiple levels of managed IT services—as well as custom packages—so you can maximize your investment in technology:
Premium Plus IT Services
Fully managed IT services is the highest level of Managed Services we offer. This package includes:
- Base 24/7 monitoring system with monthly executive reports and quarterly meetings
- Set number of monthly hours for an engineer to visit your facility
- Unlimited helpdesk calls and support hours
We recommend the fully managed package for companies who frequently need on-site IT or helpdesk support. Fully managed services are charged as a fixed monthly price.
Premium IT Services
The Proactive IT Services package is our most popular option. It includes:
- Base 24/7 monitoring system with monthly executive reports and quarterly meetings
- Set number of monthly hours for an engineer to visit your facility
- Pay as-needed helpdesk calls and support hours
Unlike the Fully Managed package, the Proactive IT Services package offer helpdesk support in a “pay as you go” package, so you only pay for the time you actually use. Proactive IT services are a fixed monthly price with a variable price for any helpdesk support used.
Supplemental IT Services
Supplemental IT services is the most fluid of our packages, as you are only charged for services when you use them. There is no active monitoring or proactivity; ComTec Solutions assists when part of your IT infrastructure is down and needs to be restored.
Custom IT Service Packages
If you feel that your organization needs something in between our offerings, we are happy to put together a custom Managed IT package to fit all your needs. Contact a member of our sales team to get started.
Managed IT Services with ComTec Solutions

Fast Fixes
24/7 monitoring services ensure that issues are resolved rapidly.

Mitigate Risk, Leverage Technology
Combining preventive maintenance with remote monitoring lets us minimize failures and their impact on your business.

Strategic Technology Solutions
Go beyond break-fix and partner with a company that creates solutions for your organization.