Niagara Thermal Products privatizes their cloud | ComTec Solutions

Case Study:
Niagara Thermal Products privatizes their cloud

Facts at a Glance

Industry: Custom Thermal Solutions
Solution: ComTec Managed Services
Country: USA

About the Company

Building upon more than 30 years of design and manufacturing experience in high performance heat exchangers and heat transfer fin, Niagara Thermal Products is a leading supplier of custom thermal solutions for a diverse array of markets and applications.


  • Three locations need 24×7 access to their data
  • Systems performance and up-time are critical
  • Legacy equipment and software needed to be updated


  • Installed centralized servers to support all three locations in the Northeast and employees throughout North America
  • Migrated several terabytes of data from hosting provider to on premise servers, including conversion from Lotus Notes to Microsoft Exchange
  • Upgraded workstations to improve performance and support current software needs
  • Analyzed data backup requirements for all three locations and implemented Cloud Backup solution powered by Asigra
  • Setup 24x7x365 monitoring of on premise systems


  • Network performance improvements were realized immediately
  • System is monitored for uptime 24x7x365
  • Updated servers, workstations, and infrastructure meet current standards for support and compatibility
  • Customer has control of data and systems with offsite backup still providing disaster recovery solution
  • Monthly reports on IT infrastructure provide more insight into health of systems
  • Strategic IT planning from industry experts to help in annual budgeting

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